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Existing users of commercial editions of JSCAPE Secure FTP Server are entitled to 1 year of free upgrades and technical support. To obtain access to the latest version please contact JSCAPE via the Help Desk at:
https://www.jscape.com/support/
To upgrade to the latest version it is generally recommended that you perform a complete uninstall and reinstall the latest version, recreating any account data and domain settings. Server configuration and user data may vary between versions of JSCAPE Secure FTP Server therefore installing on top of an existing version should be done with extreme caution.
While we do recommend a clean installation JSCAPE Secure FTP Server is backwards compatible starting with version 3.4. Therefore, should you wish to perform an upgrade from version 3.4 or above to the current version this is possible using any of the GUI based installers. During the upgrade process JSCAPE Secure FTP Server will attempt to convert any existing server configuration files should conversion be necessary.
Prior to performing any upgrade it is recommended that you backup all current server configuration files and user data.
See also
Backing up server configuration files
Upgrading using GUI based installer
To upgrade, shutdown any running instances of JSCAPE Secure FTP Server Manager and run the installer application as you normally would for a new installation. During the installation you will be prompted for the installation directory. Enter the same installation directory that you used for the previous installation of JSCAPE Secure FTP Server. If an existing installation is found you will be prompted to replace server configuration files. Each of these prompts is displayed below along with a description of what these files are used for.
Please see Upgrade Information
Figure 94
Description: Contains settings for JSCAPE Secure FTP Server Manager theme. Recommendation: This file can be safely replaced.
Figure 95
Description: Contains list of JDBC drivers defined in File > Settings > JDBC Drivers section of JSCAPE Secure FTP Server Manager. Recommendation: If you are NOT using JDBC drivers this file can be safely replaced. Otherwise you should click "No" to this dialog.
Figure 96
Description: Contains private keys and certificates defined in File > Key Manager > Private keys section of JSCAPE Secure FTP Server Manager. Recommendation: If you have NOT created your own private keys then this file can be safely replaced. Otherwise you should click "No" to this dialog.
Figure 97
Description: Contains your JSCAPE Secure FTP Server license file. Recommendation: If you are using an evaluation version of JSCAPE Secure FTP Server this file can be safely replaced. Otherwise you should click "No" to this dialog.
Figure 98
Description: Contains miscellaneous system configuration data. Recommendation: You can safely replace this file.
Figure 99
Description: Contains your web server configuration settings defined in File > Settings > Web section of JSCAPE Secure FTP Server Manager. Recommendation: If you are NOT using HTTP or WebDAV services this file can be safely replaced. Otherwise you should click "No" to this dialog.
Figure 100
Description: Contains settings for JSCAPE Secure FTP Server Service. Recommendation: You can safely replace this file.
Figure 101
Description: Contains connection settings for JSCAPE Secure FTP Server Manager. Recommendation: You can safely replace this file.
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