Upgrading

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Existing users of commercial editions of JSCAPE Secure FTP Server are entitled to 1 year of free upgrades and technical support.  To obtain access to the latest version please contact JSCAPE via the Help Desk at:

 

https://www.jscape.com/support/

 

Upgrade Process

 

1. Shutdown JSCAPE Secure FTP Server Service and JSCAPE Secure FTP Server Manager.
2. Backup current JSCAPE Secure FTP Server installation directory.
3. Uninstall current version of JSCAPE Secure FTP Server.
4. Install updated version of JSCAPE Secure FTP Server making sure to use same installation directory as previous install.
5. Shutdown JSCAPE Secure FTP Server Service and JSCAPE Secure FTP Server Manager.
6. Copy all *.dat , *.cfg , *.lic files and  users (if exists) and domains directories from backup directory to current installation directory.
7. Copy any JDBC driver JAR files you have installed from backup libs directory to libs directory of current installation. 
 
Note
 
If you did not install any JDBC drivers in your previous version then YOU SHOULD NOT copy any files over.  Only if you have installed JDBC drivers should you copy over any JAR files and you should ONLY copy JDBC driver JAR files. 
 
8. Copy any custom actions you have installed from backup libs/actions directory to libs/actions directory of current installation.
9. Restart JSCAPE Secure FTP Server Service and JSCAPE Secure FTP Server Manager.

 

Additional Notes

 

1. If you are managing your server remotely it is IMPORTANT that both the version of JSCAPE Secure FTP Server Manager used matches the version of JSCAPE Secure FTP Server you are managing.
2. Any logos or text label settings that you have made to web interface will not be migrated during upgrade process.