Upgrading

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Existing users of commercial editions of JSCAPE Secure FTP Server are entitled to 1 year of free upgrades and technical support.  To obtain access to the latest version please contact JSCAPE via the Help Desk at:

 

https://www.jscape.com/support/

 

 

Upgrade Process - Graphical User Interface

 

This process is available only to versions 6.2.0.24 and above when using GUI installer.

 

1.  Run the GUI installer for JSCAPE Secure FTP Server.

2.  When prompted where to install JSCAPE Secure FTP Server select the same installation directory as your current installation.

3.  The installer for JSCAPE Secure FTP Server will detect that a previous version of JSCAPE Secure FTP Server is installed and will prompt you for a directory in which the current version may be backed up.

4.  Continue with the installation process as normal.  Once installation is complete your server configuration settings from previous version will be automatically migrated from previous version to current version. 

 

Additional Notes

 

1. If you are managing your server remotely it is IMPORTANT that both the version of JSCAPE Secure FTP Server Manager used matches the version of JSCAPE Secure FTP Server you are managing.

2. Any logos or text label settings that you have made to web interface WILL NOT be migrated during upgrade process.

 

 

Upgrade Process - Manual

 

1. Shutdown JSCAPE Secure FTP Server Service and JSCAPE Secure FTP Server Manager.
2. Backup current JSCAPE Secure FTP Server installation directory.
3. Uninstall current version of JSCAPE Secure FTP Server.
4. Install updated version of JSCAPE Secure FTP Server making sure to use same installation directory as previous install.
5. Shutdown JSCAPE Secure FTP Server Service and JSCAPE Secure FTP Server Manager.
6. Copy all *.dat , *.cfg , *.lic files and  users (if exists) and domains directories from backup directory to current installation directory.
7. Copy any JDBC driver JAR files you have installed from backup libs/jdbc directory to libs/jdbc directory of current installation. 
8. Copy any custom actions you have installed from backup libs/actions directory to libs/actions directory of current installation.
9. Restart JSCAPE Secure FTP Server Service and JSCAPE Secure FTP Server Manager.

 

Additional Notes

 

1. If you are managing your server remotely it is IMPORTANT that both the version of JSCAPE Secure FTP Server Manager used matches the version of JSCAPE Secure FTP Server you are managing.

2. Any logos or text label settings that you have made to web interface WILL NOT be migrated during upgrade process.