Upgrading |
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Existing users of commercial editions of JSCAPE MFT Server are entitled to 1 year of free upgrades and technical support. To obtain access to the latest version please contact JSCAPE via the Help Desk.
Important Notice
If you are an existing licensed user wishing to upgrade please contact the Help Desk to obtain a valid license key for this version. Previously generated license keys may be incompatible with the current version and may result in application starting in evaluation mode.
Note: The steps outlined below are for in-place upgrades. If you wish to perform an upgrade + migration, read the page 'Migrating JSCAPE MFT Server'
Upgrade Process - Graphical User Interface
This process is available only to versions 6.2 and above when using GUI installer. Upgrades may only be performed against versions 5.0 or above. If you are currently using a version prior to 5.0 then you must uninstall/delete current version and reinstall/reconfigure new version.
1. Run the GUI installer for JSCAPE MFT Server. 2. When prompted where to install JSCAPE MFT Server select the same installation directory as your current installation. 3. The installer for JSCAPE MFT Server will detect that a previous version of JSCAPE MFT Server is installed and will prompt you for a directory in which the current version may be backed up. 4. Continue with the installation process as normal. Once installation is complete your server configuration settings from previous version will be automatically migrated from previous version to current version.
Additional Notes
1. If you are managing your server remotely it is IMPORTANT that both the version of JSCAPE MFT Server Manager used matches the version of JSCAPE MFT Server you are managing. 2. Any logos or text label settings that you have made to web interface WILL NOT be migrated during upgrade process. 3. Note, for Windows environments the JSCAPE MFT Server service will revert to using the Local System account after an upgrade. If JSCAPE MFT Server is accessing shared network resources (e.g. UNC paths) then you may need to update JSCAPE MFT Server service to use an account with access.
Upgrades may only be performed against versions 5.0 or above. If you are currently using a version prior to 5.0 then you must uninstall/delete current version and reinstall/reconfigure new version.
Pre-9.3
Note: Several Linux distributions exhibit slow response as a result of the newly introduced FIPS TLS library. To prevent this issue, please install haveged before upgrading JSCAPE MFT Server
Execute the following commands while INSIDE <newinstalldir> ./js-database-configuration -init NOTE: If you are upgrading from version 8.8 and earlier, you will have to configure the Web/REST settings. Run the following command:
./js-web-configuration -host [REST ip address] -port [REST port] -timeout [timeout in minutes]
For example:
./js-web-configuration -host 0.0.0.0 -port 11880 -timeout 10
10. Connect to the following web management interface URL using a browser. This is now the only way to manage the server. <rest_port> is 11880 by default.
http://<jscape_host_or_ip>:<rest_port> NOTE:
If users are unable to connect after the successful upgrade then please open each domain and check that IP Access > IP Access page has the following "allowed" rules for the following IP Mask. If it's empty, then please manually add an allow rule for these 2 IP Masks.
*.*.*.* *:*:*:*:*:*:*:*
Post 9.3
Note: Several Linux distributions exhibit slow response as a result of the newly introduced FIPS TLS library. To prevent this issue, please install haveged before upgrading JSCAPE MFT Server
Additional Notes
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